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Quantity of water supplied to customer
(5) The Municipality shall, within seven days of receiving a written notice from a customer and subject to payment by the customer of the applicable charge, measure the quantity of water supplied to the customer at a time or on a day other than that at which or on which it would normally be measured. 23. (1) For the purposes of assessing the quantity of water that is measured by a measuring device installed by the Engineer and that is supplied to a customer over a specific period, it must be deemed, for the purpose of these by-laws, that, unless it can otherwise be proved - (a) the quantity, in respect of a measuring device designed to provide an uncontrolled volume of water, is represented by the difference between the measurements taken at the beginning and at the end of such period;
(b) the quantity, in respect of a measuring device designed to provide a controlled volume of water, is represented by the volume dispensed by the measuring device;
(c) the measuring device was accurate during such period; and
(d) the entries in the records of the Municipality were correctly made;
provided that if water is supplied to, or taken by, a customer without it passing through a measuring device, the estimate by the Municipality of the quantity of such water is deemed to be correct.
(2) Where water supplied by the Municipality to any premises is in any way taken by the customer without such water passing through a measuring device provided by the Municipality, the Municipality may, for the purpose of rendering an account, estimate, in accordance with subsection (3), the quantity of water supplied to the customer during the period that water is so taken by the customer.
(3) For the purposes of subsection (2), an estimate of the quantity of water supplied to a customer must be based, as the Municipality may decide, on - (a) the average monthly consumption of water on the premises registered during three successive measuring periods after the date on which the taking of water as contemplated in subsection (2) was discovered and rectified; or
(b) the average monthly consumption of water on the premises during any three consecutive measuring periods in the twelve-month period prior to the date on which the taking of water as contemplated in subsection (2) was discovered.
(4) Nothing in these by-laws contained may be construed as imposing on the Municipality an obligation to cause any measuring device installed by the Engineer on any premises to be measured at the end of every month or during any other fixed period, and the Municipality may estimate the quantity of water supplied during any period in an interval between the successive measurements of the measuring device and render an account to a customer for the quantity of water so estimated.
For the full By Law go to this link
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